This unique experience is available digitally – through Zoom – for beginner researchers. Consult with a genealogist during this hourly experience and learn research methodologies from the American Ancestors experts.
Service Available Monday through Saturday, 9:00 a.m.-5:00 p.m. ET
Our expert staff is available six days a week through Ask a Genealogist online chat! Do you have questions about getting started in genealogy or where to locate a particular record? Stumped on border changes in a particular town or how to access an online database? We are here to help!
When an expert is available, you may click on the chat icon in the lower right-hand corner of this web page, enter your question in the chat box and one of our experts will connect with you soon.
Please note: starting September 1st, we will no longer be accommodating Wednesday evening chat (5:00 – 8:00 p.m.), but we are expanding our service to six days a week.
We Can Help
- Explain how to use a particular website or resource
- Answer brief local history questions
- Define an unfamiliar term or phrase in a record
- Make recommendations for where to find records